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Frequently Asked Questions

Information on our UK Standard Delivery Service: Standard deliveries will be made within 3 - 5 working days after you place your order [excluding Saturdays, Sundays and Bank Holidays] and your order will be sent out via the most suitable carrier, depending on size and weight. Click here for prices.

How do I know if my order has been received? Once you have paid for your goods you will receive an order confirmation by email.

Has my order been shipped out yet? As soon as your order is dispatched, you will be sent an email to confirm that it's on its way.

How do I return and item? For full details on returning an item please see our refunds & returns policy on the Terms & Conditions page.

Do you have a shop? No

Can I collect my order? Unfortunately orders cannot be collected from our warehouse.